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Coupon Codes

Support Tips:

1. Before contacting the support team, make sure you search the College Prep Genius Knowledge Base. So many of your questions can be answered here.

2. Submit a formal support ticket. We know your first inclination will be to call, but our support team does not answer the phone. We operate solely via email. To make sure your ticket is addressed, you must submit a support ticket properly.

3. Be nice. We are here to help. There is never a reason to be abrasive or unprofessional when contacting the support team.

4. Support Hours: Mon-Fri, 9am to 5pm CST, Closed Saturday and Sunday

Coupon Codes

If I purchased a coupon code at a trade show, how do I use it?

When you purchase a product from College Prep Genius and are given a coupon code, you can you your coupon...
The coupon code I was given is telling me it doesn’t belong to me

We assign user emails to coupon codes to prevent coupon sharing. Sometimes we mess up. If you have a coupon...
My coupon code is expired

If a coupon code you purchased expires, please submit a formal support ticket so we can resolve the issue. If...

Coupon Codes

If I purchased a coupon code at a trade show, how do I use it?

The coupon code I was given is telling me it doesn’t belong to me

My coupon code is expired