Support Ticket Send us a support ticket or email us at support@collegeprepgenius.com Name* First Last Email* Is this a tech support issue?*YesNoWhat sort of problem are you having?*ECourse IssuesCoupons and CheckoutE-BooksOtherPlease provide as much information as you can so we can quickly resolve the issue. If you are having issues viewing the videos, make sure that you remove any parental security software and try again.Email Associated with CPG Account Order Number (if you have it)No symbols, only numbersHave you checked our Knowledge Base for answers? Where are the ebooks that came with my eCourse? How do I upload my eBooks to my computer or mobile device? My eBook file will not open Do I need a special app to read my ebooks? Can I print my eBooks? I have a Chromebook, can I read my books using my computer?Provide your coupon code here*What browser are you using?*ChromeSafariFirefoxInternet ExplorerUnfortunately, we do not support Internet Explorer. Please try using either Chrome, Firefox or Safari and see if the issue persists.Can you provide some details?* Updated on May 14, 2019